We are Blue Monday Coffee. We respect your privacy and personal life, but for some services we need personal information from you. In this statement you can read which data we use and how we store, protect and process this data. This privacy policy applies to our website www.bluemondaycoffee.nl (the "Website") and the services we offer (the "Services"). We treat your personal data in accordance with the General Data Protection Regulation (the "Relevant Legislation")

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PERSONAL DATA

In order to be able to offer our Website and Services, we process personal data. The term "personal data" refers to information with which you can be identified as a person. This definition is in accordance with the Relevant Legislation.

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YOUR CONSENT

We may store your data at various times, such as when you visit our Website, create an account on our Website, use our Services or when you contact us. We are allowed to process your data because we ask for your permission via this privacy policy. In addition, we need your data to perform the agreement between you and us. If you choose not to share your data, unfortunately we cannot process and/or deliver orders from you.

Furthermore, we will not process your data without your consent, unless we are legally obliged to do so.

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YOUNGER THAN 16 YEARS

If you are under the age of 16, you need your parent's or legal guardian's permission to use our Website and Services.

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WHAT DATA DO WE COLLECT AND WHAT DO WE DO WITH IT?

To use our Website and Services, we need the following information from you:

• Your name

• Your address details

• Your residence

• Your phone number

• your e-mail adress

• Your IP address

• Your payment details

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We also collect some non-personal information from you when you use our Website, such as:

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Login
We store the following data on your account: Passwords, username, address, order history. This way you do not have to enter this data again. We also store - for the convenience of your own account - the data of previous orders.

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Marketing research

We may ask you to participate in market research. We will then use your data for market research. We use this statistical data anonymously for Blue Monday Coffee. You can close the survey at any time. Your answers will not be passed on to third parties and will never be made public. In addition, the answers will not be linked to your e-mail address.

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Contests

If you participate in a campaign or competition, we will ask you for the following information: name, e-mail address, place of residence and telephone number. This way we can carry out the promotion and announce the prize winner(s). We also use this to measure the response to our advertising campaigns.

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Newsletter

Blue Monday Coffee offers newsletters. This way you stay informed of offers, (discount) promotions and other news. To be sure of your permission, we use the opt-in system for newsletters. An opt-out option is included with every communication along this route.

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Orders

For your order we need your name, e-mail address, address(es) and payment details. We will register, store and process your data for the correct processing of the order. In addition, this information can be used for a possible later warranty. When processing your order, we provide Sendcloud, Wix, Stripe, PayPal with necessary personal information.

We will only use your data for the above purposes, or for a purpose that is closely related to this. This means that your data will never be used by us in an unexpected way.

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SECURITY

We make every effort to protect your personal data against loss, destruction, use, alteration or distribution of your personal data by unauthorized persons. As a result, those who have nothing to do with your data cannot access it. We do this through the following measures:

• Securing network connections with Secure Socket Layer (SSL), or similar technology

• Access to the data is limited to the persons who need the data

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RETENTION PERIOD

We will not store your personal data longer than we need it for the purposes we described above.

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TRANSFER

We will only process your data within the European Union. Outside the European Union, we only process your data if that country offers an adequate level of protection for your data.

Without your permission, we will never pass on your data to other countries or to parties other than those mentioned above.

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LEFT

Our Website may contain links to other websites. We are not responsible for the content or privacy protection of these websites. We therefore advise you to always read the privacy policy of the relevant website.

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COOKIES

A cookie is a small text file that is sent to the browser via the server of a website. The browser then saves the file to your device. Your device is given a unique number, which our site uses to recognize the device later.

We may use cookies to improve your experience on our Website. Cookies also ensure that the Website is fast, you can visit our Website safely and we can detect errors on our Website.

By storing cookies, we also ensure that:

• your items are kept in the shopping cart

• you remain logged in and can shop undisturbed

• you shop safely at Blue Monday Coffee

• you can read and write reviews

• the website is fast

• we can detect errors and inconveniences on the website

• we can test improvements

• we can advise you personally based on what you have previously purchased and/or viewed

• you can share products via social media such as Facebook and Google

• you get optimal local information

You can always delete or disable cookies yourself via the browser settings. No more cookies will then be stored when you visit our Website. But please note: without cookies our Website may not work as well. 

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WHAT COOKIES DO WE USE?

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Functional cookies

These cookies are necessary for the website to work. Without these cookies you cannot store items in your shopping cart, you cannot pay electronically, you cannot log in and some preferences (such as your language settings) cannot be saved.

 

Google Analytics

We use Google Analytics to test the quality and effectiveness of our website. This way we can see how the website is used and how we can improve the website. We have concluded a processor agreement with Google. This means that Google will not use the data collected by these cookies for its own purposes.

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Tracking cookies

We ask your permission to place tracking cookies. Based on the pages you have visited, we can show you advertisements that we think will be of interest to you.

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HOW CAN I DISABLE OR REMOVE COOKIES?

You can choose not to give permission for the placing of cookies. In the internet browser you can also set that cookies are blocked. How you can set this differs per browser, most browsers explain this in the help function. If you block cookies, our website may not work as well.

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CHANGE OF THE PRIVACY POLICY

We can adjust this privacy policy. If we change the privacy policy to a significant extent, we will post a notification on our Website together with the new privacy policy. We will notify users who are registered with us with their e-mail address in the event of changes. If you are not registered as a user, we recommend that you consult the Website and this statement regularly.

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YOUR RIGHTS

The data we collect from you is personal. You therefore have the following rights:

• You may ask us to access your data;

• You may ask us to correct, limit or delete your data;

• You may ask us for a copy of your data. At your request, we can also pass this copy on to another party, so that you no longer have to do this yourself;

• You can object to the processing of your data;

• You can submit a complaint to the Dutch Data Protection Authority if you think that we are processing your data unlawfully;

• You may always withdraw your consent to process your data. From the moment you withdraw your consent, we may no longer process your data.

If you have any other questions or comments about our privacy policy, you can contact us using the details below.

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CONTACT

Blue Monday Coffee
Koestraat 23 
6461 TA Kerkrade
Chamber of Commerce number: ​82470405
hello@bluemondaycoffee.nl

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