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Frequently Asked Questions


 

Can I have my order delivered on another day?

Unfortunately you cannot choose a different delivery day. If you want us to ship your order at a later time, please leave a note in the notes field or send us a message via chat. 

How do I receive a discount code?

We regularly give away discount codes via social media and our newsletter.
Have you already registered on ournewsletter

A discount code is not always valid for all articles on our website. The conditions and options for use differ per discount code. Always read the promotion conditions or the email in which the discount code is stated carefully.

How fresh is your coffee?

Our coffee is freshly roasted and we have a minimum stock of roasted coffee beans. 
We always state the burn date on our packaging. 

What does 'roast date' mean and how long does my coffee keep?

The roast date on our coffee indicates when the coffee was roasted. Our coffee tastes best when consumed no later than 12 weeks after roasting. After 12 weeks after roasting, the coffee will still taste good, but will be less intense in smell and taste. We therefore recommend ordering the amount of coffee that will be drunk during this period.

Ground coffee deteriorates faster. After 2 weeks, the taste of the ground coffee will still be good, only the smell will disappear. We therefore advise you to buy unground beans and to grind the beans yourself on demand with a own coffee grinder.

What is the best way to store coffee?

Coffee is best stored in a dry and dark place. We recommend that you store the coffee in the original Blue Monday packaging, or in another airtight alternative packaging, in a cool and dry place. 

Espresso, filter or omni roast?

Espresso coffee is roasted darker than filter coffee. An espresso requires little water, so it can be difficult to get all the flavorings out for a short time. By roasting the coffee bean darker, the bean becomes more porous and releases flavorings more easily. With a longer roasting time, the acids become less and the burning aromas increase.

The longer the coffee is roasted, the stronger and more bitter it becomes.
The specific taste characteristics of the coffee are increasingly disappearing into the background.

We roast our espresso coffee beans slightly lighter than traditional coffee roasters in order to preserve the taste characteristics.


Filter coffee is roasted lighter than espresso coffee. In filter coffee, a slight acidity contributes to the liveliness of the taste.
Specific properties remain intact or are brought to the surface.  

 

Omni roast means that the beans are roasted in such a way that the coffee is suitable for both filter preparations and espresso preparations.
 

What does naturally flavored coffee mean?

When we started creating flavors for our freshly roasted coffee beans, it didn't make sense to use what other coffee companies use to flavor their coffee....propylene glycol? Not really! ⁣
We use good quality coffee beans so why throw chemicals on them at the end! ‎
Our flavors contain glycerin, ethyl alcohol and natural ingredients, most of which are organic. Think alcohol-based vanilla extract. 
That's why our flavored coffees taste so good and don't have a bitter aftertaste! ⁣ If you haven't tried our flavored coffees before, let us surprise you!

Our naturally flavored coffee is sugar free, soy free, gluten free, dairy free & nut free...‎

Where can I buy your coffee?

Visit our store, order our coffee in the webshop or visit one of the points of sale below.
 


 

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Do you also make custom gifts/packages?
We also make customized gifts, packages, letterbox gifts & Christmas packages for any quantity and amount. We have a wide range of coffee, tea, candy & chocolate. 
Tell us your wishes and we will put together something beautiful.

 

Frequently Asked Questions Sage
 

Can you advise me about the Sage espresso machines?

Yes, we work daily with the Bambino, Barista Pro & the Precision Brew in the roastery. We can therefore advise you very well which machine suits you. You can contact us for all your questions and advice.
Do you want to know first how everything works? 
You can schedule an appointment with us via email for an online demonstration.

What is the difference between the Black Truffle and Black Sesame color options?

The Color “Black Sesame” is only available for theBarista Expressand has a glossy finish. In addition to the color “Brushed Stainless Steel”, the Barista Pro, the Barista Touch, the Oracle Touch and the Dual Boiler are available in the color Black Truffle and have a matte black finish.

What are the conditions of theSageAction?

At the moment we have no action.

Is your question not listed here?

Send us a message via the chat, we will answer as soon as possible.

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